John Deere’s “unfair” practices raised repair costs for farmers and kept them from being able to make repairs on tractors and other equipment they own, the Federal Trade Commission (FTC) alleges in a new lawsuit.
The FTC and attorneys general for Illinois and Minnesota filed suit today in a long-running fight for the right to repair — a battle that’s become more heated as Deere increasingly incorporated software into farm equipment. The complaint accuses John Deere of “decades” of unlawful practices that forced farmers to turn to the company’s own network of authorized dealers for repairs.
“Illegal repair restrictions can be devastating for farmers, who rely on affordable and timely repairs to harvest their crops and earn their income,” FTC Chair Lina Khan said in a press release today. “The FTC’s action today seeks to ensure that farmers across America are free to repair their own equipment or use repair shops of their choice—lowering costs, preventing ruinous delays, and promoting fair competition for independent repair shops.”
Deere produced “the only fully functional software repair tool capable of performing all repairs” on its equipment, according to the FTC. It says the tool was only made available to the company’s dealers, which charged higher prices than independent shops. That unlawfully gave Deere “monopoly power” for certain repair services, the FTC alleges.
Deere says it supports customers’ right to repair equipment. The company signed a memorandum of understanding with the American Farm Bureau Federation (AFBF) in January 2023 that was supposed to make its software, tools, and documentation available so that farmers and independent shops can make their own repairs.
“We have and remain committed to enabling customers to repair the products that they buy,” John Deere CTO Jahmy Hindman said in a 2021 Decoder interview.
Developing…